Executive Advisor, Author and Keynote Speaker
BREAKING SOUND BARRIERS IN EDUCATION
How do we innovate in an industry resting on repetition? How does an airplane take off? How do we build an educational culture where the status quo is ruptured, graduation rates increase, and students thrive?
Students today are taking tests that aren’t going to help them in the real world. We need to uproot the system to shift from benefiting the teacher to the student. Niched in education, this presentation explores 22 different case studies of principals having breakthrough results. You’ll find out how to learn from the exceptional, build momentum, break sound barriers, and accelerate into success – no matter your industry.
Say goodbye to excuses and hello to innovation.
5 WAYS TO CREATE CUSTOMERS FOR LIFE
If you’re unforgettable, you’ll create a customer for life. And in this service-driven economy, every moment is an opportunity.
In Simon’s newest presentation, he leverages what he’s learned over 30 years of working for six different companies, including the Disney Institute and The Ritz Carlton Learning Institute, to create memories that matter. Simon leans on evidence-based research to provide tried-and-true methods that work for everyone—from account directors to Uber drivers.
Participants will learn that superior customer service is a connection, not a product. You will be empowered to see customers as guests, create a personalized experience, anticipate needs, respond immediately, and capture loyalty through kindness. You’ll be a spark in that guest’s memory.
Customer love is a mindset. Simon has the tools to teach you. He’ll help you create a culture where everyone matters and people are invited to be their best selves. You’ll transform from good service into platinum service, and every customer will be one for life.
OWN YOUR FUTURE
Sometimes happiness is where you are. Sometimes happiness is elsewhere. Wherever your calling may be, Brilliant Living dares you to pursue your dreams.
Simon’s role is to help you grab the steering wheel. You’ll be given a guide to assess the eight traits of being your most brilliant self. Using the lessons learned from working with 1,500 organizations over the past 15 years – and Simon’s personal moments of reinvention – you’ll be nudged to live life on your own terms, make a change, and do something exceptional.
The choice is yours: be average – or dare to be BRILLIANT!
While organizations today face many challenges that include the economy, demanding markets and stakeholders, competition and growth, the greatest challenge today is tapping into the talents of employees so that they become “assets with facets.”
To contribute to the success of your clients, your partners within the organization, and your team, you must first know how to bring out the best in yourself. Team members who are self-motivated, productive, and engaged in their work are not only able to bring out personal brilliance, but able to bring out the brilliance in others as well. Operating in their “Brilliant Zone”, they release brilliance in their teams and reach out to the brilliance in their organizational partners, bringing about higher levels of performance.
Attendees will learn to use their own strengths, those in their teams and others, and develop core skills in how to partner with others to contribute to higher levels of productivity, and conquer new frontiers through brilliance!
LEADING AMIDST UNCERTAINTY
The best leaders are the ones who lead differently.
Simon’s signature program was created to solve a problem: help individuals get out of the past and think like a leader of the future. You’ll develop an enhanced sense of perspective, understand where you shine, and learn how to lead without a title to create effective change.
You are the director of your personal narrative. You have the power to reposition your team, your company, and your life by leading in a style that’s uniquely you. By the end of this presentation, participants will uncover their inner strengths to reach new heights.
Success magazine calls Simon T. Bailey one of the top 25 people who will help you reach your business and life goals through practical advice and specific tactics. He joins a list that includes Oprah Winfrey, Brene Brown, and Tony Robbins. His expertise focuses on change, leadership, and customer experience. He’s worked with over 1,500 organizations in 45 different countries. As an innovator, educator, executive advisor, speaker, and author, he shapes the lives of men and women around the world.