For nearly twenty years Kevin helped build a little-known family business into the #1 brand in their industry, with annual revenues reaching TWO BILLION dollars… that’s Billion with a “B”! Along the way he has learned a thing or two about overcoming adversity, dealing with change, and creating a culture that drives organizational excellence and customer loyalty.
He is the creator of The Hero Effect® and best-selling author of Unleashing Your Hero.
Kevin Brown’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. With a streetwise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom. For two decades, Kevin was a sales and marketing executive that helped transform SERVPRO® from a little-known family business into an industry giant with annual revenues reaching two billion dollars.
After a career in franchising that spanned 30 years, Kevin decided to pursue his passion for bringing The HERO Effect® message to as many people and organizations as possible. The HERO Effect® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin now helps people expand their vision, develop their potential, and grow their results. And, as the father of a child with autism, he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
Kevin is the bestselling author of The Hero Effect®. In his second book, Unleashing Your Hero, Kevin shares how the heroes who transformed his life are people just like you. People who were willing to use their gifts and abilities to serve others at a high level. This book is a guide to help everyday people discover and unleash their hero at work and in life.
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
This program is designed to help participants:
· Achieve greater results by eliminating “ordinary” thinking and mastering the habit of excellence.
· Own the moments that matter (and they all matter) by taking responsibility for their attitude, their actions and their results.
· Create meaningful relationships and deliver an extraordinary experience for every “customer” at work and at home.
Key themes:
Heroes Help People…with NO STRINGS ATTACHED!
They go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Heroes create strong connections and reach beyond the borders of transactional thinking to create transformational moments!
Heroes Create an Exceptional Experience: The HERO’s calling card is pure excellence. It’s about using their talents, gifts and abilities to their fullest potential and highest purpose. The HERO uses the best of who they are to serve more people, more often, in bigger and better ways. The HERO is committed to personal development and shows up better today than they were yesterday. Heroes build trust by serving others with an authentic passion that turns everyday moments into superhuman experiences. The HERO is driven to serve others and understands that the greatest rewards in life are determined by how well we take care of the people we live and do business with.
Heroes Take Responsibility: HEROES own the moments that matter! They are actively present and engaged and do not believe in random acts of kindness. The HERO is motivated instead by intentional acts of difference making. They live by a simple code; “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The HERO owns their attitude, their actions and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control. The HERO leads by example and knows that true success is found in the power of simple choices.
Heroes Live and Work with Optimism: HEROES see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the HERO supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will, optimism is what helps the HERO turn life’s messes into a masterpiece.
In his signature style, Kevin uses real life stories and examples combined with rich content and humor to drive home The HERO Effect principles and ideas. This program delivers actionable ideas that every leader can implement immediately to begin creating a culture of excellence at every level in their organization.
IDEAL AUDIENCE: This message is applicable to all industries as well as all employees and people no matter their position in the organization or life. Kevin customizes his stories and deliverables based on his audience’s profile. (Ask us for a copy of the leadership version of The Hero Effect® Keynote)
FORMAT: 45 to 75 minute keynote.
Kevin, your keynote at our client’s National Sales Meeting found a place in the heart of everyone – no one left the room, from pin-drop silence to roaring laughter and heartfelt tears, your delivery was flawless. Your ‘Hero Effect’ message of motivation and being truly amazing fired up our dealers, and as the event director/producer, I’m still wondering, “How will we ever top this? “
Kevin Brown had a profound impact on our members. They cried, they laughed, they learned. Our managers, who lead and excel in customer experience, learned the value of showing up and being the best every day for themselves and for those around them. As a planner, the rave reviews for Kevin are everything you want to hear and more. He is a pleasure to work with and a really genuine, down-to-earth individual.”
WOW just wow – Kevin Brown was amazing. Probably the best keynote I have ever seen and such a delight to work with. Truly- He closed our conference in an amazing way.”
Kevin, like world-class organizations, draws you in and leaves you wanting more. He doesn’t just talk about The Hero Effect®, he lives it.”