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David DeLong

David DeLongYou may be trying to educate your employees about changing workforce dynamics or inform an industry-wide group about the growing threats of knowledge loss. No matter who the audience is, Dr. David DeLong is a highly sought-after keynote speaker who informs and entertains audiences about the implications – and solutions – for problems caused by an aging workforce, increased mid-career turnover, and the challenges of retaining Gen-Ys.

Dr. David DeLong is president of David DeLong & Associates, a research and consulting firm that helps organizations improve performance by solving problems related to changing workforce demographics and knowledge transfer. He is also a research fellow at the MIT AgeLab and an adjunct professor at Babson College.

Dr. DeLong is the author of the widely-praised book Lost Knowledge: Confronting the Threat of an Aging Workforce from Oxford University Press. He has spent more than a decade studying the impacts of changing workforce demographics and knowledge loss on organizational performance. In recent years, he has conducted over 400 interviews with dozens of knowledge-intensive organizations to develop solutions for the knowledge retention and workforce development challenges posed by increased baby boomer retirements and more mid-career turnover. His work has been widely cited in the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, CIO Magazine, U.S. News & World Report, and the Boston Globe. He has also been interviewed on NPR's "Morning Edition" and "Talk of the Nation."

A former researcher at both Harvard Business School and MIT's Sloan School, he was also co-author (with J.F. Rockart) of Executive Support Systems: The Emergence of Top Management Computer Use. Dr. DeLong has lectured in the U.S., Europe, Australia, and South America, and is a widely-published writer whose work has appeared in journals and magazines such as Harvard Business Review, The New York Times, The Boston Globe, Newsweek International, Organizational Dynamics, Computerworld, and Inc. Magazine. He has a doctorate in organizational behavior from Boston University and an M.P.A. from Harvard's Kennedy School of Government.

David DeLong's book, Lost Knowledge, shows how losing knowledge in a technology-intensive era seriously threatens organizational performance. Find out how organizations like NASA, Siemens, BP, the Tennessee Valley Authority, Sandia National Laboratories, Shell Chemical, and the World Bank are tackling the challenges of knowledge retention.

delong-speaking.pngAs a research fellow at MIT's AgeLab, DeLong has created the first comprehensive framework to help leaders retain critical organizational knowledge despite an aging workforce and increased turnover among Gen-Xers and Gen-Ys. In today's organizations, applying knowledge of complex technical systems, scientific advances, and integrated work processes is the key to improved performance. But Lost Knowledge: Confronting the Threat of an Aging Workforce spells out the serious costs of attrition when this human capital starts to rapidly disappear.

Loaded with anecdotes and case studies, this book delivers a detailed action plan for those who need to think strategically about the threats and opportunities posed by changing workforce demographics. Lost Knowledge will also help managers identify the best tactical responses to these threats. And thoughtful professionals concerned about their legacy will get great ideas about how to pass on invaluable experiential knowledge to their successors

Every talk is customized to meet the specific needs of the audience. Executives and professionals participating in David’s presentations come away with a new sense of urgency about the threats they face and a clear idea of the action steps they can take.

Recent talks include:

  • Five Myths of the Changing Workforce
  • They're Retiring -- Now What? Retaining Organizational Know-How: Tools for Action
  • The Business Costs of Lost Knowledge: A Framework for Action
  • The Troubling Demographic Data: Who Will Fill the Jobs?
  • Preventing the Flight of Ideas: Retaining Knowledge to Support Innovation Strategies
  • Confronting the Threats – and Opportunities – of an Aging Workforce

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